Our Refund Policy

At Compact Nest, we strive to offer you the best in tiny house furniture. We understand that sometimes, things don’t go as planned. If you find yourself needing to return an item, we are here to help make the process as smooth as possible.

Eligibility for Refunds

To be eligible for a refund, please ensure that your item meets the following criteria:

  • The item must be in its original condition, unused, and in the original packaging.
  • The request for a refund must be initiated within 30 days of the purchase date.
  • Items that are not returnable include custom-made or personalized products.

How to Initiate a Return

If you believe your purchase is eligible for a refund, please follow these steps:

  1. Contact our customer service team via email at [email protected] to initiate your return.
  2. Provide your order number, a brief explanation for the return, and any relevant photos.
  3. Once approved, you will receive instructions on how to send your item back to us.

Refund Process

Upon receiving your returned item, we will inspect it to ensure it meets our return policy. Once confirmed, we will process your refund to the original payment method within 5-7 business days. Please note that shipping costs are non-refundable.

Exchanges

If you would like to exchange your item for a different size or color, please contact our customer service team. We are happy to assist you with the exchange process.

Contact Us

If you have any questions or concerns regarding our refund policy, please do not hesitate to reach out. You can contact us at:

Thank you for choosing Compact Nest for your tiny house furniture needs!